Setting the standard for a new acronym from the start, IT Operations Analytics (ITOA) company Nexthink has launched its V5.3 offering.
This new release is hoped to help enterprise IT visibility by including Mac and mobile device end-user devices accessing the IT infrastructure, including BYOD units.
With these additions, the firm claims that it has produced the first “any device” end-user IT analytics platform.
Device consumption insights
According to Gartner, “By 2018, 50% of employees will be accessing enterprise data from devices for which there is currently no solution for enterprise management/visibility.”
Any Device Analytics is intended to show how how corporate IT resources are being consumed by end users… and if there are any problems such as security and compliance breaches.
Mobile Devices: View details about corporate owned and personal mobile devices (iOS, Android, Windows Phone, and Blackberry) that connect to an IT infrastructure. Verify mobile, security, and BYOD policies without having to install any software on the end-users’ device.
Exchange Policies: Analyze Microsoft Exchange ActiveSync mailbox polices, security settings, and identify approved, non-approved, blocked mobile devices, and those waiting for approval.
Better Smart Search: Enhanced “any device” smart search capabilities, including more suggested investigations related to security and probable-cause, enables IT to quickly answer questions about any end-user or device connecting to the IT infrastructure.
New Query Language and API: The new query language (NXQL) is a flexible and fully documented API that makes it easy for other systems to interface with Nexthink analytics data and realize integrations such as ITSM, CMDB, SIEM, and ITOA.
“I’ve been using Nexthink since 2006,” said Patrick Siggen, chief information security officer at Etat du Valais. “What has me really excited about V5.3 is the ability to see in one visualization all the end-users and devices that are using our IT services. The new Mac and mobile device support enables me to verify that our security policies are working, as well as identify potential threats that otherwise could go undiscovered.”
Nexthink CEO Pedro Bados says that this product is the next step in his long-term vision to revolutionize IT with a user-centric IT analytics approach to make better decisions and prove business value.