3scale aims to enrich the API economy

The numerically named 3scale has released enhanced engagement metrics for APIs, applications and developer activity to give API program managers better visibility into their API program traffic, developer engagement, customer service and upgrade situations.

Dashboard Features Provide Valuable Insight Into API Services, Traffic, Developer Engagement and Upgrade Opportunities for Enhanced API Program Management

Dashboard Features Provide Valuable Insight Into API Services, Traffic, Developer Engagement and Upgrade Opportunities for Enhanced API Program Management

The Dashboard, part of the Admin Portal, gives API providers quick and central visibility into opportunities or issues with their APIs in terms of traffic and customer engagement.

The Dashboard is available now on all 3scale API Management Platform plans, from free through enterprise.

We love APIs

The firm reminds us that APIs have fast become a critical element of modern business, directly influencing customer success, stickiness and revenues for many companies. As this business value increases, API programs require increasingly detailed levels of insight into which applications, customers and partners are succeeding with the API, and those that need help.

3scale’s new Dashboard features include:

Daily Signups: A graphic display of daily and total signups over 30 days and percentage progression compared to the previous 30 days.

Potential Upgrades: Shows accounts that have exceeded usage limits for the period who should be contacted for upgrade to a higher plan.

Daily API Hits: Displays the number of daily and total API hits or calls to the API over 30 days and percentage progression compared to the previous 30 days.

Top Applications: Displays top applications based on total traffic for the last 30 days.

Latest Messages Stream: Displays all system notifications and messages.

“APIs are becoming the primary business interface for many organizations across use cases, and it’s critical that API managers have complete control and visibility,” said Steven Willmott, CEO of 3scale. “These metrics are incredibly valuable for API program managers and owners, project and partner managers – and even sales teams – to ensure API adoption is increasing, customers are happy and upgrade opportunities are identified.”

3scale account administrators determine which internal members see data based on roles/permissions in their particular product configuration. Single-user accounts and account admin/program managers see all the data features.

About Adrian Bridgwater

Adrian Bridgwater is a freelance journalist specialising in cross platform software application development and data analytics as well as all related aspects of software engineering and project management.   Adrian is a regular writer and blogger with Computer Weekly, Forbes, The Register and others. His journalistic creed is to bring forward-thinking, impartial, technology editorial to a professional (and hobbyist) technology audience around the world. His mission is to objectively inform, educate and challenge.
This entry was posted in Developer Tools. Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *